Popular Services

Provide feedback, request enhancements and report issues with My.Alfredstate.Edu

To request equipment for long term use

Requests for support related to Banner.

Request help with your device and software issues.

If you need a printer installed, moved, or removed

Get access to a shared network drive and/or have one mapped to your computer.

Request a new account or have an existing account renewed

Request software to be used in Academic Coursework or Professional Services.

Help for issues involving Outlook email and calendars

For requesting installation of software which has been approved.

How to submit EIT and EIT Exclusion forms.

Request Card Swipe access for rooms and/or buildings.

Submit a non-specific support request.

Request changes to web resources: Blotter, Print System, www.alfredstate.edu, my.alfredstate.edu (Portal), Master Calendar, New Account Request, EMS, Catalog Software, Faculty/Staff Directory, Mobile App, Social Media.

Request help with myLearning, YuJa Media, Microsoft Office 365, Instructional Design, and more.

Report issues with campus network.

Please use this form if you need to have your email address updated in myLearning.

To renew or upgrade a software license which has been purchased in the past

To have an account disabled upon employee separation

Request a Dept ID for copiers on campus

Register personally owned devices.

For events or covered warranty repairs of bookstore laptops, loaner laptops can be provided

Self Service Password Reset (SSPR) or request help with password reset.

Describes the labeling policy to help identity and protect data on M365, Teams, and SharePoint.