Popular Services

Submit a non-specific support request.

Self Service Password Reset (SSPR) or request help with password reset.

Report issues with campus network.

Request help with your device and software issues.

Request help with myLearning, YuJa Media, Microsoft Office 365, Instructional Design, and more.

For requesting installation of software which has been approved.

Get help installing, signing in to, connecting with, or using Cloudflare One secure access.

Request Card Swipe access for rooms and/or buildings.

To request equipment for long term use

Request toner, waste toner containers, or pickup of empty toners. If you are requesting toner / waste toner containers you can specify if you would like to pick it up from the Helpdesk or have it delivered.

Submit request for support with classroom technology.

Get access to a shared network drive and/or have one mapped to your computer.

For creating, removing, and updating a team in the campus's Microsoft Teams instance

Request fund top-offs or refunds for specific print jobs

Request a new account or have an existing account renewed

Request changes to web resources: Blotter, Print System, www.alfredstate.edu, my.alfredstate.edu (Portal), Master Calendar, New Account Request, EMS, Catalog Software, Faculty/Staff Directory, Mobile App, Social Media.

How to submit EIT and EIT Exclusion forms.

For troubleshooting issues with Pharos accounts

Register personally owned devices.

To request a new shared calendar or access to an existing one.

Provide feedback, request enhancements and report issues with My.Alfredstate.Edu

Request software to be used in Academic Coursework or Professional Services.