Overview
This form should be used to request help with Alfred State's myLearning system for items such as copy sandbox, add instructor, course setup, instructional design, training, help with YuJa Media and Microsoft Office.
What can I request?
Request types:
- myLearning Issues
- Request Sandbox
- Copy Sandbox
- Add Instructor to Course
- Campus Software Training (myLearning, Microsoft Office, YuJa, Kahoot)
- Third Party Tool requests for myLearning
- myLearning Help and Support Module
- YuJa Media Help
- Microsoft Office 365 Help (Not for requests for new email, if help with this is needed please call or email the help desk)
How Do I Use It?
Submit a request by clicking the "myLearning Request" button.
Contact the Help Desk at:
- Phone: (607) 587-4357
- Email: helpdesk@alfredstate.edu
- In-Person: Basement of Hinkle Library