Knowledge Base

Categories (10)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
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Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.
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Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
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Security

Articles related to information security.
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Software and Applications

Articles related to specific software and applications.
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Web Conferencing and Telephony

Articles related to video/web conferencing, telephones and voicemail.
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Wifi and Network

Articles related to connections to the network (wireless and wired).
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Getting Started with Alfred State Help Desk

Guides for using the Knowledge Base, Service Catalog, and our service portal in general.
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Microsoft Teams Rooms

Articles pertaining to Microsoft Teams Rooms
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Center for Online Learning Resources

This section has a link to the most recent help guides as provided by the Center for Online Learning.

You can view help guides for:
myLearning
YuJa Media
Microsoft Office
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