Overview
This guide will show you how to add the Microsoft Authenticator app as an option for signing into your Alfred State account when MFA (Multi-Factor Authentication) is required. Microsoft Authenticator is the preferred MFA method for all Alfred State accounts when possible.
IMPORTANT: SMS (text) and Voice (call) authentication methods will be discontinued and no longer able to used for logging in as of 02/01/2027.
How to switch to using the Microsoft Authenticator Application Video
Walkthrough
1. Go to https://mysignins.microsoft.com/ and sign into your Alfred State account
2. Click on My Account then Security info
3. Click on Add sign-in method and then Microsoft Authenticator
4. Install Microsoft Authenticator via Apple App Store or Google Play Store on your mobile device
5. Open Microsoft Authenticator on your mobile device
6. Click on Add Account then Work or school account then Scan QR Code
7. Scan the QR code that appears on screen
8. The number that appears, input it onto your mobile device
9. Once it says Authenticator Added, it is ready to be used
Troubleshooting
If you need to remove an existing/old authenticator...
1. Head to https://mysignins.microsoft.com/ and sign into your Alfred State account
2. Click on My Account then Security info
3. Click on Delete next to the authenticator you want to delete
If you have any issues or questions, contact the help desk if you need any further assistance.
Additional Information
Need additional information or assistance? Contact the Alfred State Help Desk.
Phone: (607) 587-HELP (4357)
Email: helpdesk@alfredstate.edu