Overview
This service is to install, move, or remove a printer or copier. There are a few things to consider when installing, moving, or removing printers and copiers so it is a good idea to notify us by either using the Request Service button on this page or calling the Technology Services Help Desk at 607-587-4357.
Common Requests
- I need a new printer in a new office area or lab
- I need to move a printer from one location or another
- There is an old printer which isn't being used and I need it removed
What happens next?
- For new printers:
- It will have to be determined as justified according to SUNY's print initiative(s)
- Area has to have functioning and sufficient power, as well as a network jack. If either is not the case, the location may have to be changed or other requests have to be put in
- Power: This is within the scope of the Facilities Services department, their work order system is available here.
- Network: A second service request maybe put in for our Networking team to put in a new network jack.
- For moving a printer
- The move cannot leave others without a printer who may need it. In this situation a new printer request may have to be put in as well
- If it is a copier which is serviced by Marco or Toshiba Business Solutions, we may have to call them to have them move it
- Area of new location has to have functioning and sufficient power, as well as a network jack. If either is not the case, the location may have to be changed or other requests have to be put in
- Power: This is within the scope of the Facilities Services department, their work order system is available here.
- Network: A second service request maybe put in for our Networking team to put in a new network jack.
- For removing a printer
- We will have to make sure that the printer belongs to Alfred State
- Technician may check to make sure the printer isn't being used by another employee if it is still connected
Need Additional Help?
You can contact the Technology Services Help Desk using the contact information below:
- Phone Number: 607-587-4357
- Email: helpdesk@alfredstate.edu
- In-person: Ground Floor of the Hinkle Memorial Library