Overview
This service is to report issues with campus Wi-Fi and wired networks. Instances of what this service should be used for is if you have Wi-Fi connection or performance issues where there should be Wi-Fi, you notice a broken port in a classroom or dorm room, or need a network port where there isn't any available. This service is open to both Faculty/Staff and students. You can request this service by clicking the Request Service button on this page.
Commons Issues
Wired:
- Repair broken jack
- Slow performance
- Unable to connect
- No available network port
Wireless
- Not available
- Unable to connect
- Slow Performance
Need Additional Help?
You can contact the Technology Services Help Desk using the contact information below:
- Phone Number: 607-587-4357
- Email: helpdesk@alfredstate.edu
- In-person: Ground Floor of the Hinkle Memorial Library