Knowledge Base

Categories (10)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.

Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.

Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.

Security

Articles related to information security.

Software and Applications

Articles related to specific software and applications.

Web Conferencing and Telephony

Articles related to video/web conferencing, telephones and voicemail.

Wifi and Network

Articles related to connections to the network (wireless and wired).

Getting Started with Alfred State Help Desk

Guides for using the Knowledge Base, Service Catalog, and our service portal in general.

Microsoft Teams Rooms

Articles pertaining to Microsoft Teams Rooms

Center for Online Learning Resources

This section has a link to the most recent help guides as provided by the Center for Online Learning.

You can view help guides for:
myLearning
YuJa Media
Microsoft Office