Connecting to ASC-WiFi (Laptops / Desktops - Windows / MacOS)

ASC-WiFi is the wireless network for all personal devices on campus, for devices with a browser you can connect to ASC-WiFi and log in with your username and password. For a wired connection, or devices without an easily usable browser (smart devices and certain consoles) please follow the Registering Devices guide https://alfredstate.teamdynamix.com/TDClient/277/Portal/KB/ArticleDet?ID=10737

1. Click the connections "globe" in the bottom right of your screen (if you are already connected to WiFi, it will show WiFi bars instead)
    
2. Click "ASC-WiFi" from the network list
    
3. Check "Connect Automatically" if you want it to always try to connect when available, then click "Connect"
    
4. You should get a pop-up saying "Action needed", click on that, (if you did not get the pop up, open a browser and Google something to be redirected)
    
5. Enter your Alfred State username and password into the login page that appears (IMPORTANT: Typing your full e-mail will return a generic error message, only type the part before @alfredstate.edu) 
    
6. Then check the "I accept the terms of use" box, and click "Log In"
    
7. If your login was successful you should see the Alfred State homepage, if you get an error message please review the troubleshooting section below

1. Click the apple logo in the top left
    
2. Click "System Settings"
   
   
3. Click "Network" in the left hand menu
    
4. Click "Wi-Fi" on the Network page
    
5. Scroll down to "Other Networks", locate "ASC-WiFi", and click the three dots in a circle next to it
    
6. Click "Rotating" next to "Private Wi-Fi Address" and change it from Rotating to "Fixed" or "Off" (if you skip this step, every single time you connect to the Network you need to register the device again)
    
7. Click "OK" to confirm
    
8. Locate "ASC-WiFi" again, hover over it, then click "Connect"
    
9. Enter your Alfred State username and password into the login page that appears (IMPORTANT: Typing your full e-mail will return a generic error message, only type the part before @alfredstate.edu) 
    
10. Then check the "I accept the terms of use" box, and click "Log In"
     
11. If your login was successful you should see the Alfred State homepage, if you get an error message please review the troubleshooting section below

"Authentication Failed" - Indicates the username does not exist (almost always, this occurs when you type your e-mail instead of your username) 


 

"AcceptSecurityContext error" - Indicates you typed a valid username, but the password was not entered correctly


 

Need additional information or assistance? Contact the Alfred State Help Desk.

Phone:  (607) 587-HELP (4357)

Email:  helpdesk@alfredstate.edu