Connecting to ASC-WiFi (Mobile Devices - iOS / Android)

Overview

ASC-WiFi is the wireless network for all personal devices on campus, for devices with a browser you can connect to ASC-WiFi and log in with your username and password. For a wired connection, or devices without an easily usable browser (smart devices and certain consoles) please follow the Registering Devices guide https://alfredstate.teamdynamix.com/TDClient/277/Portal/KB/ArticleDet?ID=10737

iOS

Important: iOS Enables MAC Randomization by default with the "Private WiFi Address" Setting, set this to "Off" or "Fixed" to avoid being prompted to register every time you cannot to the network

  1. Navigate to "Settings"Uploaded Image (Thumbnail)
     
  2. Tap on "WiFi" in SettingsUploaded Image (Thumbnail)
     
  3. Click the blue "i" next to ASC-WiFiUploaded Image (Thumbnail)
     
  4. Tap on "Private Wi-Fi Address" then change it to "Fixed" or "Off"Uploaded Image (Thumbnail)
     
  5. Tap "Allow Tracking" if promptedUploaded Image (Thumbnail)
     
  6. Tap "Join This Network"Uploaded Image (Thumbnail)
     
  7. A pop up page should appear with a login (if it does not, open a browser and google something and it should redirect to the login)Uploaded Image (Thumbnail)
     
  8. Enter your Alfred State username and password, check the box, and then tap "Log In" (IMPORTANT: Typing your full e-mail will return a generic error message, only type the part before @alfredstate.edu)Uploaded Image (Thumbnail)
     
  9. If you are redirected to the alfredstate.edu page, you have successfully registered the device and can tap "Done" in the top-rightUploaded Image (Thumbnail)
     

Android (Samsung)

Note: This guide is for newer Samsung phones running Android, many versions are slightly different, if you run into any questions please contact the Help Desk

  1. Navigate to "Settings"Uploaded Image (Thumbnail)
     
  2. Tap "Connections"Uploaded Image (Thumbnail)
     
  3. Tap "Wi-Fi"Uploaded Image (Thumbnail)
     
  4. Tap "ASC-WiFi"Uploaded Image (Thumbnail)
     
  5. Tap on the pop up saying "Sign in to Wi-Fi network" (it may also open a browser for you, if neither occur, open a browser and search anything to get redirected)Uploaded Image (Thumbnail)
     
  6. The login page will now appear (if you still don't see it, open a browser and search something)Uploaded Image (Thumbnail)
     
  7. Enter your Alfred State username and password, check the box, and then tap "Log In" (IMPORTANT: Typing your full e-mail will return a generic error message, only type the part before @alfredstate.edu)Uploaded Image (Thumbnail)
     
  8. If you are redirected to the alfredstate.edu page, you have successfully registered the device and can tap "Done" in the top-rightUploaded Image (Thumbnail)

Troubleshooting

Error Messages:

Uploaded Image (Thumbnail)"Authentication Failed" - Indicates the username does not exist (almost always, this occurs when you type your e-mail instead of your username)

Uploaded Image (Thumbnail)"AcceptSecurityContext error" - Indicates you typed a valid username, but the password was not entered correctly 

Additional Information

Need additional information or assistance? Contact the Alfred State Help Desk.

Phone:  (607) 587-HELP (4357)

Email:  helpdesk@alfredstate.edu