Overview
The Alfred State VPN allows you to securely access certain campus resources while off campus, such as printers, network drives, licensing servers, and remote desktop connections.
This guide details the installation process for MacOS devices as well as basic troubleshooting.
Installation
- Navigate to the installation page at https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/cloudflare-one-client/download/
- Scroll until you see macOS and download the latest stable version by clicking "Download latest stable release" directly under macOS
- Click allow if you get a popup asking to allow downloads from the Cloudflare website
- A download bar appears in the top right, once it finishes, click teh "Show downloads" button in the top right of your browser
- In the downloads window, double-click on the Cloudflare installer
- The installer should now open, click on "Continue
- Click "Install"
- Enter the credentials you use to log into your Mac device (the username should be filled in be default and you just enter your password)
- Once the installer finishes, click "Close"
- To open Cloudflare, click on your "Apps" icon in the bottom left
- Locate and click on "Cloudflare WARP" (search cloud if you are not seeing it)
- Click "Continue" on the right
- When asked for a team name, enter alfredstate (exactly as shown, no capitals no spaces)
- You may be asked to log in as it redirects you to your browser, log in with your Alfred State e-mail if so (if not go straight to step 15)
- When prompted, click "Allow" on the popup
- Now all you need to do is click connect (if your app is minimized, refer to steps 10 + 11 to reopen Cloudflare)
- If it looks like the screen below you are connected to the VPN and can access campus resources
Troubleshooting
- Double check you entered the correct team name, to check click on "profile" and if something besides alfredstate is listed, click logout and return to step 6
- However, if no team is listed, and you see something similar to the screenshot below, scroll down on the profile tab and click "Login" under "Cloudflare One team login" and return to step 6
- If you are unable to access a specific resource remotely while using the VPN, especially if you could with previous VPNs please contact the Help Desk at our information below so we can submit a ticket to add the functionality to the VPN (or submit a ticket at the link below with as much detail as you can provide)
https://alfredstate.teamdynamix.com/TDClient/277/Portal/Requests/Service/7862/Cloudflare-One-Secure-Access-to-College-Resources
Additional Information
Need additional information or assistance? Contact the Alfred State Help Desk.
Phone: (607) 587-HELP (4357)
Email: helpdesk@alfredstate.edu