My Recently Visited Services

Request help with myLearning, YuJa Media, Microsoft Office 365, Instructional Design, and more.

Allow a client to request an exception for an application, program, action that is being blocked or prevented by a security policy.

Submit ticket for Argos based request.

Please use this form if you need to have your email address updated in myLearning.

Submit request or problem related to Image Now.

Used to submit suspected Cyber Security Incident.

Setup MFA

For troubleshooting issues with Pharos accounts

To request a laptop for a student with financial needs

Request a Dept ID for copiers on campus

Request Card Swipe access for rooms and/or buildings.

Request fund top-offs or refunds for specific print jobs

Please use this category when requesting help with:

Cengage
McGraw Hill
Pearson
Stukent
Kahoot!

and any other third-party software integration support for myLearning.

Submit request for support with classroom technology.

If you need a printer installed, moved, or removed

Request Security camera access, footage, or new camera coverage.

Troubleshooting digital signage issues

Request changes to web resources: Blotter, Print System, www.alfredstate.edu, my.alfredstate.edu (Portal), Master Calendar, New Account Request, EMS, Catalog Software, Faculty/Staff Directory, Mobile App, Social Media.

Self Service Password Reset (SSPR) or request help with password reset.

Submit a programming request if a specific ticket is not available.

Request support related to telephone and fax.

Request help with your device and software issues.